I joined by phone and have login problems, who do I contact?
If you subscribed by phone and have problems please visit P2E
I can't log in, why is that?
There are a few possible reasons. Make sure your membership hasn't expired yet. It's also possible that you are using the wrong username/password combination. Check your purchase confirmation email that was sent to you when you originally signed up. All of your login info will be in that email. Check your junk/spam folder if you are using a web based email service such as Hotmail, Yahoo or Gmail since they sometimes mistakingly send our emails there. If you deleted the email or you are still having trouble logging in, please contact the payment processor that you used to subscribe to the website. If you share your password with friends or other people your account will automatically be blocked. As per our terms we do not allow sharing of passwords. If you try to login multiple times in a row with the wrong username and/or password your IP will automatically be blacklisted for 5 hours. Please try to login agian after 5 hours. Make sure you use the correct username and password. Usernames and passwords are case sensitive! If you have any problems with your password just click here to reset your password.
How do I stream the movies on the site?
In order to stream content directly from the site, you need to have a broadband Internet Connection such as DSL or Cable. Unfortunately, dial-up connections are too slow for streaming good quality video. Next, you will have to download and install the Adobe Flash Player plug-in. Once installed, restart your computer then log back into the site, select a movie or scene and click on the play arrow.
How do I download movies to my computer?
Just right-click the "Click to Download" link that is displayed above the video that you want to download and and select "Save Target As" or "Save Link As". A box asking you where you would like to download the movie to will appear. Select the destination of the file and click save.